Air France Feedback


I really enjoy getting reader feedback, especially on my Emerging Horizons? editorials. But one e-mail in particular, about my Summer 2007 editorial, literally made me squirt Diet Coke out of my nose.

Said editorial addressed the good, the bad and the ugly about access in the ?friendly? skies. Under the category of ugly I cited an Air France incident where they denied boarding to a woman who had no limbs. As one Air France employee not-so-tactfully told the passenger, ?A head, one bottom, and a torso couldn?t possibly fly on it?s own?.

Of course my reader had a snappy comeback.

She said, ?I hope the passenger responded with, ?I guess Air France is hung up on body parts because they let assholes be employees??.


And hey, I warned you about the nose squirting factor!