An upgrade is a good thing, right? Well, not always.
Case and point are the reports I’ve been getting from readers who have been upgraded by Princess Cruise Lines. The problem is that the were upgraded from an accessible cabin to a standard cabin and their accessible cabin was given to someone else. And in at least one case, the upgraded folks did not find out about this until they boarded.
This is somewhat troubling to say the least. On any number of levels. It either means that the Princess folks don’t expect their accessible cabins to actually be occupied by disabled passengers (which kind of makes you wonder who is in those cabins) or that they just flat out don’t understand access issues. I expect it’s a combination of both.
In any case, if you need an accessible cabin, be sure and have your reservations flagged for “no upgrades.” Granted this only seems to be happening on Princess, but I think it’s prudent to include this notation no matter which cruise line you use.
Better safe than sorry.