Just when I thought I’d heard everything in regards to airlines and accessible travel, another airline chimes in.
This time it’s Jet2, a UK budget carrier. And the victim is Mick Skee, a mild mannered amputee who just wanted to take a vacation to Majorca. Mr. Skee always flies with an extra pair of legs, as he wants to make sure he has a backup pair if something goes wrong with his primary set. Sounds reasonable to me; in fact, I know folks who travel with more than one wheelchair for that very reason.
But apparently the folks at Jet 2 just don’t get it. They don’t consider the extra set of legs an assistive device so they charged Mr. Skee an excess baggage fee. Although the extra charge is only ?10 each way, it’s the principle that matters here. How can you not consider a pair of prosthetic legs to be an assistive device?
Of course, when in doubt it’s always best to check the law. Under the EUPRM regs, airlines are required to carry up to two pieces of mobility equipment (at no charge) for disabled passengers. Now of course “mobility equipment” is not defined in the regs, but I’m thinking that it just goes to reason that prosthetic devices are included. After all, they help you to be mobile.
Ironically, Jet2 said they would let Mr. Skee take along a wheelchair. But Mr. Skee doesn’t need a wheelchair – he has legs.
On the bright side, On The Beach, the internet booking agency that handled Mr. Skee’s booking offered to pay the excess baggage charges for him. That’s nice, but it doesn’t solve the problem.
Wake up and smell the coffee Jet2. Prosthetic limbs are mobility devices. Get with the program and stop your Ryanair-ish tactics!