The day started out as a typical travel day for Matthew Meehan. That is until he boarded his Delta flight from Atlanta to Miami on November 1, 2018. As he settled into his seat he noticed an unpleasant odor, but it wasn’t until he reached underneath it to retrieve his errant charger that he discovered the source.
Excrement. He was sitting in excrement.
Apparently the “cleaners” (quotes intentional) missed the unpleasant pile, that according to Delta came from an emotional support animal. And the flight attendant who gave Meehan some gin and a few paper towels to clean himself up wasn’t much better.
This all comes at a time when the flying public has collectively had their fill of emotional support animals — real or otherwise.
What does the Air Carrier Access Act say about this? Well basically it states that both service animals and emotional support animals must behave properly, and that includes not relieving themselves during the flight. Airlines can refuse passage to misbehaving animals, but what happens if the animal misbehaves during the flight?
I would think that if an animal is known to misbehave they should be denied passage on future flights. Delta obviously knows who the passenger is, so the least they can do is to deny passage to the alleged emotional support animal on the return leg of the flight. It seems only fair; after all the animal may repeat the behavior.
And let’s face it — nobody wants to sit in excrement!!