Clean Up in Aisle 5!

1689934The day started out as a typical travel day for Matthew Meehan. That is until he boarded his Delta flight from Atlanta to Miami on November 1, 2018. As he settled into his seat he noticed an unpleasant odor, but it wasn’t until he reached underneath it to retrieve his errant charger that he discovered the source. Continue reading

DOT to Address Emotional Support Animal Issue

airplane_landing_199029As the result of the passage of the Federal Aviation Administration (FAA) Reauthorization Act of 2018, it looks like the Department of Transportation (DOT) is set to address the emotional support animal issue in 2019. Continue reading

Airline Organization Urges DOT to Redefine “Service Animal”

 

New Service Animal FAQs from the DOJ

Airlines for America (AIA) — an airline industry group — recently announced that it had submitted a 222-page document to the Department of Transportation (DOT), in response to a call for input on possible revisions to the Air Carrier Access Act (ACAA). The group’s response included the suggestion that the DOT narrow the definition of “service animal” to “trained dogs that perform a task or work for an individual with a disability.” The document also included the recommendation that airlines should not be required to allow emotional support animals (ESOs) on board. Continue reading

Delta Airlines Nixes Pit Bulls as Service Animals

airplane_landing_199029Delta Airlines recently announced that it will no longer accept pit bull type dogs as service dogs or emotional support animals, beginning July 10, 2018. Additionally there will be a limit of one emotional support animal per passenger. Apparently this new policy is the direct result of several employees being bitten by service dogs or emotional support animals. Continue reading

Size Does Matter

airplane_landing_199029In this day and age of improved airline access regulations, flying has become rather commonplace for many wheelchair-users. And that’s a very good thing. Sure there are still hiccups, but flying is a far cry from what it was in the pre-ACAA days — when airlines could refuse wheelchair-users passage for any capricious reason, and those lucky souls that were permitted to board were required to sit on blankets for fear they would soil the seats. Continue reading

UK Considering New Accessible Air Travel Regs

airplane_landing_199029On the heels of Frank Gardner’s nearly two-hour wait to be reunited with his wheelchair at Heathrow International Airport, the British government is considering strengthening their almost non-existent accessible air travel regulations. In the US, disabled passengers are entitled to “prompt” deplaning, which according to the Department of Transportation means  “as soon as the rest of the passenger are deplaned”. Unfortunately that’s not the way things work in the UK. Continue reading

Flying With Your Shower Chair

180-24_Shower_Wheelchair__98401.1498846767A friend contacted me last week, and she was very upset because a US airline wanted to charge her $150 to transport her shower chair on an upcoming flight. “Can they do that?”, she asked.

In a word, no. The Air Carrier Access Act (ACAA) is very clear on that issue. Continue reading

Airlines Tighten Leash on Emotional Support Animals

peacockIn response to a New York artist’s failed attempt to pass off her pet peacock (Dexter) as an emotional support animal on a recent United Airlines flight, the airline responded by tightening their emotional support animal policies beginning on March 1, 2018. Continue reading