Does Filing an ADA Complaint Really Work?

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onaeg news agency [CC BY-SA 4.0 (https://creativecommons.org/licenses/by-sa/4.0)]I get a lot of e-mails about access failures, and unfortunately in this day and age these things still happen. Why? Well part of the reason is that even though we have access laws on the books, we don’t have any entity that goes around and inspects facilities for compliance. And even if we did, there are some things – like providing reasonable accommodations – that you really can’t inspect. Continue reading

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Amazon Selling Fake Parking Placards!

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Edited to Add – The link to the placard does not work any more (and I have removed it), so it looks like Amazon took down the item for sale. Thanks everyone for their great response!!! 

 

 

OK I’m a huge Amazon fan, but after finding this “Handicap Placard” for sale on the site I may have to think twice about continuing my relationship. It has absolutely no description, and the five-star reviews are obviously fake (“great customer service” — give me a break). The questions have been answered by consumers who obviously agree with me, and a few wheelchair-users wrote negative comments. Continue reading

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After the Super Shuttle Shutdown – What’s a Wheelchair-User to Do?

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Super Shuttle – which once provided accessible and affordable airport transfers – abruptly closed it’s doors for good on December 31, 2019. And that closure left a lot of wheelchair-users scratching their heads and trying to find a suitable replacement for airport pick-ups and drop-offs. Although there’s not a suitable across the board replacement, these suggestions may help you sort out the issue on an airport-by-airport basis. Continue reading

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Free Accessible Public Transportation Coming to Kansas City

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Headed to Kansas City, Missouri? The good news is that there’s plenty of wheelchair-accessible public transportation there. And the better news is, soon it will all be free.

Earlier this month the city council passed a resolution the directed the City Manager to include a funding request in the fiscal year budget, to make Zero-Fare Transit a reality. This plan is a priority of the newly elected mayor Quinton Lucas, who was endorsed by the Kansas City Transportation Authority. So it seems everyone is on board with the proposal

To be fair, the KC Streetcar (http://kcstreetcar.org/) has been fare-free since it’s inception. It also boasts excellent access, as it has a very inclusive design. There is level boarding at all streetcar stops, with priority seating for wheelchairs near the door. The streetcar runs a two mile route through the downtown area, from Union Station to the River North Market Loop. Stops along the way include Crossroads, Kauffman Center, Power & Light, Metro Center and the library. Additionally, riders can transfer to a Ride KC Bus at Union Station, Crossroads and River Market North.

The Ride KC Bus (https://ridekc.org/) system will probably be most impacted by the new fare-free resolution, as currently bus fares are $1.50 per ride. As with the streetcar, all of the buses are wheelchair-accessible, and they either have lifts or ramps, with wheelchair-seating in front.

Kudos to Kansas City for being the first US city to implement this system-wide free fare scheme. It’s a great way for visitors get around, and soon it will be easier on the wallet too.

 

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Westchester Lyft Lawsuit Moves Forward

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In what appears to be a move to skirt the Americans with Disabilities Act (ADA) last month, rideshare giant Lyft claimed once again that it is not in the transportation business, and therefor is not not subject to the ADA. They further alleged that they are instead in the information business. Continue reading

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Excellent Accessible Amsterdam Resource

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amsterdamI’m always on the lookout for good resources for slow walkers and wheelchair-users; but I have to admit I stumbled upon Able Amsterdam (http://www.ableamsterdam.com) quite by accident. Either way, this combination blog and resource page is a must-read if Amsterdam is on your travel radar. Continue reading

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San Francisco Residents Seek Injunctive Relief for Inaccessible Lyft Services

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car in trafficOn the surface it would seem that rideshare services like Lyft would make accessible transportation more available to people with disabilities. But that’s definitely not the case in the San Francisco area, and DRA Legal is trying to do something about it. More specifically they filed a class action lawsuit against Lyft last month, in an effort to compel the company to provide wheelchair-accessible services in the San Francisco area. Continue reading

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E-Scooter Companies Called to Task for Alleged ADA Violation

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Bird Scooters

Bird Scooters

E-scooters are all the rage these day. These compact electric scooters are popping up all over it seems; and startup companies like Bird, Lime and Razor now offer affordable rentals through shared ride smart phone apps. It sounds like a win-win proposition, doesn’t it?

Well, not exactly. Continue reading

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VIA Rail to Upgrade Access in 2018

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Canada’s national rail provider – VIA Rail recently announced that it plans to add more wheelchair tie-downs to their rail cars in 2018. And although this is great news to disability advocates, this access upgrade didn’t come without a battle. A battle that began back in 2016, when Marie Murphy and Martin Anderson traveled from Windsor to Toronto on VIA Rail. Continue reading

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