I get a lot of mail about wheelchairs that were damaged by the airlines. I've also read a lot of misinformation about the airlines' legal responsibility, in the event they damage a wheelchair. So I thought I'd set the record straight and remind folks of the facts.
First and foremost, remember that the airlines are not responsible for
the full replacement cost of your wheelchair, should they damage it. On
US domestic flights, their maximum liability limit is the original
purchase price of the assistive device. So for example, if you paid
$3500 for your wheelchair seven years ago, but it would costs $5000 to
replace it today; then the airline is only responsible for the $3500.
Who is responsible for the rest? That would be you.
Which is why you need to read your insurance policy very carefully. In
many cases a homeowners policy will cover your personal property
wherever you travel; however some policies also exclude assistive
devices. If that's the case for you, then you need to buy a high
deductible policy that covers your assistive device when you travel.
Talk to you insurance agent about this, as it's often cheaper to buy an
annual policy, than to purchase extra travel insurance from a travel
agent for each trip.
And if you're traveling internationally, the Warsaw Convention
addresses airline liability limits. And those limits are set at a
skimpy $9.07 per pound for checked baggage. So if you have an expensive
ultra lightweight manual wheelchair, you won't be compensated nearly
enough to actually replace it.
Oh sure, some airlines have gone above and beyond and actually replaced
damaged wheelchairs, even though they weren't legally required to do
so. But 'I look for that practice to stop in these tough economic
times. After all, nobody is looking for ways to fork out extra money
these days - especially the airlines,
So read your insurance policy and see if you're covered. If not, then
find adequate coverage before your next trip. Otherwise you may find
yourself saddled with a hefty repair bill for damage you didn't even
cause.
Plan ahead, and make sure you are adequately insured. In the end it will save you time, money and lots of frustration.
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