Elizabeth Sedway was having a nice family vacation in Hawaii — that is until she attempted to board her Alaska Airlines flight home to California.
You see, Sedway has multiple myeloma, and like many other people who have compromised immune systems, she wears a surgical mask in crowded public places, like airports. She also opted to preboard the flight, and according to her recollection of the incident, she told the gate agent that she felt “weak”. Both of these actions are perfectly normal under the circumstances, but they also set off a chain of events that eventually got the Sedway family unceremoniously booted from their flight. Continue reading
Although we don’t have very many denied boardings to disabled travelers these days, they do happen. And since it happened to a friend at LAX yesterday, I thought it might be a good time to go over what you should do if it happens to you. Continue reading
Misinformation is rampant today on the internet, especially in regards to accessible travel. And after reading yet another ill-researched and downright ignorant “Accessible Air Travel Tips” article yesterday, I’ve decided it’s time to act. Continue reading
The Department of Transportation (DOT) recently released a series of new rules that will take effect in 2014. These rules pertain to on-board wheelchair stowage, accessible websites and accessible airport kiosks. Continue reading
Well the Department of Transportation (DOT) has certainly been busy this year; as they recently levied fines against two more airlines for non-compliance with the Air Carrier Access Act (ACAA). Continue reading
John Morris was on his way to Fort Collins on Sunday, when Frontier Airlines put a little kink in his travel plans. John, who is a quad, has flown before with Frontier; and since he’s an old hand, he already has his own inflight restraint system figured out. It’s something that some quads have to do, especially if they don’t have much trunk support. Sure, you’re fine in your custom wheelchair, but it’s an entirely different story in an airplane seat. Continue reading