I’ve been getting a fair share of mail from travelers who booked an accessible room at a US hotel, but then arrived to find that the room had been given to another guest. Basically the all ask me “How can we get hotels to actually save the accessible rooms for people who need them?” Continue reading
Tag Archives: ADA
National Corvette Museum Clearly Defines “Service Animal” — Let’s Hope Other Businesses Follow Suit!
It’s no secret that we’re seeing an increase in service animals and emotional support animals here in the US. There are many reasons for this, but the “card mills” which sell service animal certifications, leashes and vests on the internet have definitely helped increase the number of pets that now “claim” service animal status. And for what it’s worth – save your money, as no certifications are required in the US; in fact it’s illegal to ask for them. Continue reading
Remembering Fallen Friends on this ADA Anniversary
Betsy Volk and Trooper
Today marks 28 years since the Americans with Disabilities Act (ADA) was signed into law. And although some folks lament that we still have access problems, I prefer to look at how far we have come on this day. Although accessible travel certainly wasn’t a priority back in the beginning, it has gained momentum over the years. And that’s not just because we don’t institutionalize folks who are disabled any more — it’s also because some hearty souls paved the way “back in the day.” And because they were my friends, I’d like to give credit where credit is due on this ADA anniversary. Continue reading
Airline Organization Urges DOT to Redefine “Service Animal”
Airlines for America (AIA) — an airline industry group — recently announced that it had submitted a 222-page document to the Department of Transportation (DOT), in response to a call for input on possible revisions to the Air Carrier Access Act (ACAA). The group’s response included the suggestion that the DOT narrow the definition of “service animal” to “trained dogs that perform a task or work for an individual with a disability.” The document also included the recommendation that airlines should not be required to allow emotional support animals (ESOs) on board. Continue reading
ADA Lawsuit Filed Against Atlanta
The accessibility of Atlanta’s sidewalks have been brought to task in a recent lawsuit filed in Federal Court. Among other things the lawsuit holds that obstructions include, “uneven sidewalks, sidewalks obstructed by trees or utility poles, sidewalks obstructed by ongoing construction, intersections with missing curb ramps, curb ramps that are broken or otherwise unusable, and other impediments”. Continue reading
DOJ Tables Bed Height Rules
Have you ever checked into a hotel only to find that the bed in the accessible room was too high or too low for you? Well you’re not alone. Trust me, I get a lot of mail about this issue. It’s a real problem for managers and guests alike, as there are no regulations regarding bed height. Continue reading
Should We Celebrate the ADA Anniversary?
Recently I’ve seen a lot of posts and comments from younger people who think we shouldn’t celebrate the anniversary of the signing of the Americans with Disabilities Act (ADA), quite simply because it does not go far enough. They claim that without any real enforcement, public entities are not held to the standards laid out by the US Access Board. Continue reading
Uber Erects More Accessibility Roadblocks
Although Uber has long claimed that it’s not bound by the regulations of the Americans with Disabilities Act, it just makes common sense to make this service as accessible as possible. In fact, I had high hopes when Uber introduced their new WAV app that allows customers to order an accessible vehicle with a few taps and a swipe or two. And in theory that works; however since Uber doesn’t have enough accessible vehicles to meet the demand, it falls short of a viable solution. Continue reading
Detroit Airport Under Fire by Disability Advocates
Like many wheelchair-users, Paul Palmer uses public transportation to get to and from the airport. And for a long time that worked out just fine for him at the Detroit Metropolitan Wayne County Airport. That is until the airport moved their bus loading/unloading zone from the terminal, to the far end of the half-mile-long Ground Transportation Center located across the street. Continue reading
Wheelchair-Users Entitled to Compensation Under Greyhound Consent Decree
Are you a wheelchair-user who has experienced an access-related problem with Greyhound in the past three years? If so, you might be entitled to compensation. Continue reading