In an ongoing effort to make air travel more accessible, the Department of Transportation (DOT) is seeking public comments on Part 2 of the proposed rule to require accessible lavatories on certain single aisle commercial aircraft. Continue reading
Ask any wheelchair-user about the problems with accessible travel, and most likely the issue of the airlines damaging or losing wheelchairs will come up. I’ve been covering accessible travel for over 25 years and writing about lost and damaged wheelchairs for at least that long. It’s a huge issue.
Unfortunately now the subject has taken on a deadly twist. A woman has lost her life because United Airlines nearly destroyed her customized power wheelchair.
As the result of the passage of the Federal Aviation Administration (FAA) Reauthorization Act of 2018, it looks like the Department of Transportation (DOT) is set to address the emotional support animal issue in 2019. Continue reading
By now I’m sure you’ve heard the story about the turkey that traveled on Delta Airlines in the passenger compartment as an emotional support animal (ESA). Not only did the privileged bird travel in comfort class, but he also got wheelchair assistance through the airport. And although the internet is all abuzz with photos and hash-tags about the incident, I think the more important issue here is — how did the turkey get on the airplane? Continue reading
There was nothing out of the ordinary about the November 26th US Airways flight from Bradley International Airport. That was until one passenger walked down the aisle with what has been described as a very smelly a pig. According to passenger Jonathan Skolnik, the woman then proceeded to take her seat and tether the 50-70 pound animal to the armrest. Continue reading
Misinformation is rampant today on the internet, especially in regards to accessible travel. And after reading yet another ill-researched and downright ignorant “Accessible Air Travel Tips” article yesterday, I’ve decided it’s time to act. Continue reading
Anytime I hear a story about accessible air travel gone horribly wrong, I just can’t stop myself from doing a little Monday morning quarterbacking. It’s just the way my mind works. I try to put myself in the passenger’s position and attempt to figure out if there is way that the situation could have been prevented. It’s not that I get delight in second guessing a total stranger — it’s just that I feel that if I discover a solution, it may be helpful to others who find themselves in the same situation in the future. Continue reading
The times they are a changing, and the Department of Transportation is determined to keep up with new technology. To that end they released some Proposed Regulations regarding accessibility at airport kiosks and airline and ticket agent websites. It’s kind of a carryover item from the May 2008 update of the Air Carrier Access Act; as the DOT didn’t feel they had enough information to rule on those items at that time. But now they do, so they’re hitting the ground running.
I get a lot of questions about flying with service animals, so I thought I’d kick off International Assistance Dog Week with some useful information about the subject. Continue reading