Elizabeth Sedway was having a nice family vacation in Hawaii — that is until she attempted to board her Alaska Airlines flight home to California.
You see, Sedway has multiple myeloma, and like many other people who have compromised immune systems, she wears a surgical mask in crowded public places, like airports. She also opted to preboard the flight, and according to her recollection of the incident, she told the gate agent that she felt “weak”. Both of these actions are perfectly normal under the circumstances, but they also set off a chain of events that eventually got the Sedway family unceremoniously booted from their flight. Continue reading
Although we don’t have very many denied boardings to disabled travelers these days, they do happen. And since it happened to a friend at LAX yesterday, I thought it might be a good time to go over what you should do if it happens to you. Continue reading
OK, here’s a riddle for you.
You have a child who lacks trunk support and is unable to sit up in an airplane seat on her own. She is too big for a car seat and can’t sit on your lap. What do you do? Continue reading
There was nothing out of the ordinary about the November 26th US Airways flight from Bradley International Airport. That was until one passenger walked down the aisle with what has been described as a very smelly a pig. According to passenger Jonathan Skolnik, the woman then proceeded to take her seat and tether the 50-70 pound animal to the armrest. Continue reading
Earlier this month the Department of Transportation (DOT) released a new timeline for proposed changes to the Air Carrier Access Act (ACAA). That announcement stemmed from their request for public comments on certain access issues in 2010. At that time the DOT asked for input on the following questions:
1.Should air carriers be required to provide non-emergency medical oxygen?
2. Should 48 hours notice and medical documentation still be required for emotional support animals?
3. Should air carriers be required to provide accessible lavatories on single aisle aircraft?
4. Should airlines be required to report the number of requests they get for disability assistance to the DOT?
5. Should the scope be broadened for the types of passengers that are required to be given seats with extra leg room, and should these seats be available in all classes of service.? Continue reading
I was browsing the internet last night when I happened across a discussion about Avianca Airlines. It all centered around this statement on their “Passengers with Disabilities” section of their website:
“Please carry all necessary items to attend to your physiological needs, if you can’t use the lavatory without assistance.” Continue reading
Lately there’s been a flurry of articles, blog posts and Facebook comments about people flying with “questionable” service animals. What exactly do I mean by questionable? In this case, I believe it’s anybody who has a service animal that doesn’t have a visible disability. Continue reading
After reading yet another opinionated article about the legions of air travelers who just use wheelchairs to get fast-tracked through security and be first to board, I feel I have to set the record straight. Continue reading
Misinformation is rampant today on the internet, especially in regards to accessible travel. And after reading yet another ill-researched and downright ignorant “Accessible Air Travel Tips” article yesterday, I’ve decided it’s time to act. Continue reading
Although SpiceJet hasn’t gotten as much press as Ryanair, they both have one thing in common — charging for wheelchair assistance. The difference is that after an extended court battle, Ryanair learned the error of their ways, and no longer charges for wheelchair assistance. And SpiceJet claims to follow Indian law, yet some passengers still end up shelling out the bucks for wheelchair assistance. Continue reading