Amtrak Disability Settlement Paid

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Amtrak recently paid out over $2 million to some 1,500 disabled travelers, under the terms of a settlement agreement reached with the Department of Justice on December 2, 2020. This agreement was reached after Amtrak failed to make its existing stations accessible to passengers with disabilities.

Says Assistant Attorney Kristen Clarke of the Justice Department, “As a result of the Justice Department’s efforts, more than 1,500 people with disabilities harmed by Amtrak’s inaccessible rail stations are receiving compensation for the discrimination they experienced.”

That’s not the end of the story though. Although compensation is great, the root problem still needs to be fixed. To that end, in the next nine years Amtrak is required to make at least 135 of their stations accessible. Amtrak will also provide training to staff on the Americans with Disability Act (ADA) requirements, and implement an improved system for handling ADA complaints.

And it appears that they are moving forward with a new focus on accessibility, as Amtrak recently established the Office of the Vice President of Stations, Properties & Accessibility.

Rail travel is about to get more accessible. Finally.

 

 

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Amtrak to Compensate Disabled Passengers for Inaccessible Stations

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Under the terms of a settlement agreement reached in December 2020 between the Department of Justice (DOJ) and Amtrak, disabled passengers who traveled or tried to travel on Amtrak may be entitled to compensation. Specifically, passengers who traveled or tried to travel to or from one of 78 inaccessible Amtrak stations as far back as July 27, 2013 may be eligible for a piece of the $2.25 million compensation fund. You can apply for compensation at https://amtrakdisabilitysettlement.com. Continue reading

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