Always Remember the CRO!!

Anytime I hear a story about accessible air travel gone horribly wrong, I just can’t stop myself from doing a little Monday morning quarterbacking. It’s just the way my mind works. I try to put myself in the passenger’s position and attempt to figure out if there is way that the situation could have been prevented. It’s not that I get delight in second guessing a total stranger — it’s just that I feel that if I discover a solution, it may be helpful to others who find themselves in the same situation in the future. Continue reading