Although most disability-related airline service failures happen at the gate or on the airplane, sometimes a breakdown in communication is what starts the ball rolling. Continue reading
Tag Archives: diabled travel
DOT Fines More Airlines
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Well the Department of Transportation (DOT) has certainly been busy this year; as they recently levied fines against two more airlines for non-compliance with the Air Carrier Access Act (ACAA). Continue reading
What Does the C-Word Really Mean?
No not THAT C-word — get your mind out of the gutter! I’m talking about an entirely different C-word –Certified. The whole subject came up last week when I got an advertisement from a Certified Dating Relationship Consultant. Let’s forget the fact that I’m happily married, but I thought to myself, “What kind of malarkey is this?”
And my Facebook friends pretty much had the same take on it, and one particularly astute gal even asked the million dollar question “Certified by who?” Continue reading