Delta Airlines recently announced that it will no longer accept pit bull type dogs as service dogs or emotional support animals, beginning July 10, 2018. Additionally there will be a limit of one emotional support animal per passenger. Apparently this new policy is the direct result of several employees being bitten by service dogs or emotional support animals. Continue reading
There’s certainly no shortage of denied airline boardings involving wheelchair-users who travel unaccompanied. And for the most part these incidents usually involve passengers who are unable to evacuate the airplane on their own, in the event of an emergency.
But here’s a new twist on it all. What if the airlines are unable to physically accommodate a disabled passenger? And what if this happens, not once, not twice, but three times? And what if the passenger dies as a result of that denied boarding? Well, that’s exactly what happened to Vilma Soltesz last month; and now attorney Holly Ostrov Ronai is seeking $6 million in damages from the airlines, claiming that they violated the Air Carrier Access Act (ACAA). Continue reading
It what could be considered a case of karmic justice last week, a French judge found easyJet guilty of discrimination, for denying passage to three disabled passengers in 2008 and 2009. It’s long been the British air carrier’s contention that if you can’t walk unassisted to the emergency exit, then you can’t fly without a companion. They claim it’s a matter of health and safety. Continue reading
As the busy holiday travel season is upon us, I thought I’d post a follow-up to my “Don?t Believe Everything Airline Employees Say” blog. As you recall, a friend of mine was horrified when an OKC gate agent informed her that a new policy would soon require wheelchair-users to retrieve and recheck their wheelchairs at all connecting cities.