As the result of the passage of the Federal Aviation Administration (FAA) Reauthorization Act of 2018, it looks like the Department of Transportation (DOT) is set to address the emotional support animal issue in 2019. Continue reading
Delta Airlines recently announced that it will no longer accept pit bull type dogs as service dogs or emotional support animals, beginning July 10, 2018. Additionally there will be a limit of one emotional support animal per passenger. Apparently this new policy is the direct result of several employees being bitten by service dogs or emotional support animals. Continue reading
In a word, no. The Air Carrier Access Act (ACAA) is very clear on that issue. Continue reading
Lately there’s been a flurry of articles, blog posts and Facebook comments about people flying with “questionable” service animals. What exactly do I mean by questionable? In this case, I believe it’s anybody who has a service animal that doesn’t have a visible disability. Continue reading
After reading yet another opinionated article about the legions of air travelers who just use wheelchairs to get fast-tracked through security and be first to board, I feel I have to set the record straight. Continue reading
Misinformation is rampant today on the internet, especially in regards to accessible travel. And after reading yet another ill-researched and downright ignorant “Accessible Air Travel Tips” article yesterday, I’ve decided it’s time to act. Continue reading
Don’t get me wrong, I love to travel; in fact I’ve spent a good part of my life encouraging everyone to get out and explore the world. Not only does travel broaden your horizons, but it also expands your understanding of the global community. Plus it’s just kind of fun. Continue reading
There’s certainly no shortage of denied airline boardings involving wheelchair-users who travel unaccompanied. And for the most part these incidents usually involve passengers who are unable to evacuate the airplane on their own, in the event of an emergency.
But here’s a new twist on it all. What if the airlines are unable to physically accommodate a disabled passenger? And what if this happens, not once, not twice, but three times? And what if the passenger dies as a result of that denied boarding? Well, that’s exactly what happened to Vilma Soltesz last month; and now attorney Holly Ostrov Ronai is seeking $6 million in damages from the airlines, claiming that they violated the Air Carrier Access Act (ACAA). Continue reading
It what could be considered a case of karmic justice last week, a French judge found easyJet guilty of discrimination, for denying passage to three disabled passengers in 2008 and 2009. It’s long been the British air carrier’s contention that if you can’t walk unassisted to the emergency exit, then you can’t fly without a companion. They claim it’s a matter of health and safety. Continue reading
As the busy holiday travel season is upon us, I thought I’d post a follow-up to my “Don?t Believe Everything Airline Employees Say” blog. As you recall, a friend of mine was horrified when an OKC gate agent informed her that a new policy would soon require wheelchair-users to retrieve and recheck their wheelchairs at all connecting cities.