I get a lot of feedback on airlines – some of it good, and some of it not so good. For the most part my advice to folks is to learn the law – in this case the Air Carrier Access Act (ACAA) – and then complain to the Complaints Resolution Official (CRO) if things don’t go according to the regs. And that works fine if you are flying on a US carrier, or to or from the US on a foreign carrier. That’s as far as the jurisdiction of the ACAA extends. Period. Continue reading
As you probably are quite aware, cruise ships are technically covered by the Americans with Disabilities Act, however since there are no specific access regulations – known as the ADAAG – it’s still rather a moot point. The ADAAG for cruise ships has been a work in progress by the US Access Board for many, many years; and quite frankly I’m stymied by the delay. But that’s another issue. Continue reading
Unfortunately I have to preface this blog post with this notice. The photos on this blog are the copyrighted property of Charles Pannell, and SATW and/or its employees or agents have no authority to use them in any way or to repost them. Sorry guys, but after having photos lifted twice in less than a week by the organization, I’m a little wary.
Now.. on to the meat of the post.
I have to say that I continue to be impressed with the accessibility in New Zealand. Take today, for example, when we visited the thermal pools at Hanmer Springs. Sure, I expected to find accessible changing rooms and barrier-free access to some of the pools; but they of course went one step further. Continue reading