Can Airlines Deny Me Passage Just Because I’m Disabled?

airplane_landing_199029I’m getting a lot of questions this week in regards to Mark Smith’s recent incident with American Airlines. Smith is a power-wheelchair-user who was on his way home from Abilities Expo in Southern California, when a gaggle of American Airlines employees boarded the aircraft and informed him that they needed to remove him from the airplane because of “captain’s orders”. So he was transferred to an aisle chair, and taken back to the jet bridge, and was later transported on another American Airlines flight. Continue reading

Size Matters — Especially on Small Planes

We’ve all heard the saying, “You can’t fit a square peg into a round hole”, and in a sense that’s exactly what Air France tried to do. Earlier this year, wheelchair-user Gordon Aikman tried to fly from Edinburgh to Paris with his husband for their honeymoon. Unfortunately his plans were quashed two days before departure when Air France informed Aikman that they could not transport his power wheelchair because it was too tall to fit into the hold. Continue reading