DOT Updates ACAA Service Animal Regulations

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In August 8, 2019 the Department of Transportation issued a “Final Statement of Enforcement Policies Regarding Service Animals on Flights”. This document, which clarifies some points in the Air Carrier Access Act (ACAA) in regards to service animals and emotional support animals, is the result of a public process which began in May 2018. This process was initiated after the DOT received a number of airline complaints about passengers who were skirting the rules and evading pet carrier fees by falsely claiming that their pets were needed for emotional support. Over 4,500 public comments were received after the Preliminary Rule was posted. Continue reading

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