Castaneda Hotel Offers Creative Covid-19 Safety Solution

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Installing a creative safety partition in the Castaneda Hotel

The Covid-19 pandemic has certainly taken its toll on the travel and hospitality industry. For the most part leisure travel has been discouraged, and in some cases even prohibited for the past two months. And let’s face it, even if it were permitted, I expect there would have been a high vacancy rate. But now that some counties are beginning to open up, hoteliers are tasked with yet another hurdle — they must create policies and procedures to keep both their guests and their employees safe. Continue reading

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Can Airlines Deny Me Passage Just Because I’m Disabled?

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airplane_landing_199029I’m getting a lot of questions this week in regards to Mark Smith’s recent incident with American Airlines. Smith is a power-wheelchair-user who was on his way home from Abilities Expo in Southern California, when a gaggle of American Airlines employees boarded the aircraft and informed him that they needed to remove him from the airplane because of “captain’s orders”. So he was transferred to an aisle chair, and taken back to the jet bridge, and was later transported on another American Airlines flight. Continue reading

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