Although Uber has long claimed that it’s not bound by the regulations of the Americans with Disabilities Act, it just makes common sense to make this service as accessible as possible. In fact, I had high hopes when Uber introduced their new WAV app that allows customers to order an accessible vehicle with a few taps and a swipe or two. And in theory that works; however since Uber doesn’t have enough accessible vehicles to meet the demand, it falls short of a viable solution. Continue reading
Tag Archives: taxi
Access Ramping Up in Chicago
More accessible taxis coming to Chicago!
Although Chicago is already a very accessible destination, it’s getting ready to ramp up that access a notch, with the coming influx of even more accessible taxis to the Windy City. Continue reading
Uber Charts a Different Accessible Course in San Francisco
Last December ride-share giant Uber rolled out an accessible ride program in Washington DC. On the surface it seemed like a good idea, as they partnered with wheelchair-accessible cabs in the District to provide services to wheelchair-users. As I pointed out in a previous blog though, this might not be the most sustainable approach. Continue reading
Is Uber Wheelchair Ride Program Sustainable?
Late last week Uber rolled out their much anticipated accessible ride program in Washington DC. As their press release touts, this new option enables riders to request a wheelchair-accessible vehicle on-demand. And you can use the Uber app to order one in a matter of seconds. What could be better — an affordable wheelchair-accessible ride dispatched to you with a few swipes and a tap? Continue reading
Bloomberg Swings and Misses with New Accessible Taxi Dispatch
At first glance the new accessible taxi dispatch system for New York City seems like a good thing. After all, less than 2% of New York City cabs are wheelchair-accessible, so actually finding one when you need one can be somewhat of a Herculean task. So what could be better than calling 311 to order your own accessible taxi? Continue reading