All Airline Access is NOT Equal

cockpit_plane_airplane_213770I get a lot of feedback on airlines – some of it good, and some of it not so good. For the most part my advice to folks is to learn the law – in this case the Air Carrier Access Act (ACAA) – and then complain to the Complaints Resolution Official (CRO) if things don’t go according to the regs. And that works fine if you are flying on a US carrier, or to or from the US on a foreign carrier. That’s as far as the jurisdiction of the ACAA extends. Period. Continue reading

Should We Celebrate the ADA Anniversary?

barrier-418450_640Recently I’ve seen a lot of posts and comments from younger people who think we shouldn’t celebrate the anniversary of the signing of the Americans with Disabilities Act (ADA), quite simply because it does not go far enough. They claim that without any real enforcement, public entities are not held to the standards laid out by the US Access Board. Continue reading

Thompson Holidays Drops the Ball on Accessibility

Matt Anderson had every reason to believe his Cape Verde vacation would be a relaxing retreat for him and his partner Shelly Grainger. After all, Anderson booked a wheelchair-accessible room through Thompson Holidays. The British travel operator was quick to take Anderson’s £2,800, but when the couple arrived in Africa they were informed that the accessible room was only “requested” and not “reserved” for him. Continue reading

UK Supreme Court Weighs in on Buggy vs. Wheelchair Issue

The UK Supreme Court ruled last month on a pivotal disability rights issue regarding the use of allocated wheelchair spaces on buses. The case stemmed from a 2012 incident in Leeds, where wheelchair-user Doug Paulley tried to board a FirstGroup bus, but a mother with a stroller who was occupying the wheelchair space refused to move. In spite of the signage that clearly states that the seats are reserved for disabled passengers, the driver would only request — not require — that she move. Ultimately Mr. Paulley was left at the curb. Continue reading

French Court Fines easyJet Again

Once again France has stepped in to remedy access problems caused by British budget air carrier easyJet. In response to a criminal complaint filed by Joseph Etcheveste, last month a French court fined the air carrier €60,000 for their failure to allow the plaintiff to board his 2010 flight from Biarritz. Mr. Etcheveste is a wheelchair-user who was traveling unaccompanied, and according to easyJet, that was a “security problem”. Continue reading

Power Beach Wheelchairs Available on Alabama Beaches

beach-chair-1

Power Beach Wheelchair Available for Rent in Gulf Shores, AL

I first discovered power beach wheelchairs in my home state of California, and immediately I thought they were super cool. These motorized chairs with balloon tires allow wheelchair-users independent access to the beach, and independence is a very good thing if you’re a wheelchair-user. After all wouldn’t you rather navigate the coastline on your own, instead of being pushed around by somebody else? Suffice it to say I was very impressed with the whole concept. Continue reading

Free Parking for Disabled Vets at Florida Airports

Governor Rick Scott signed a bill into law last week that gives disabled veterans free parking at all Florida airports. This is actually the second go round at this legislation, as a similar bill was adopted in 2015; however it only granted free parking to veterans that drive adapted vehicles. Continue reading

Cruisers Beware – Access Varies From Line to Line

adventure-of-the-seas-1By now, you’ve probably heard the story of wheelchair-user Ann Fisher, who was denied passage from Liverpool on the Fred Olsen liner Boudicca. The problem is, Liverpool doesn’t have any overhead boarding bridges or sloped gangways, so passengers have to board vessels by climbing up stepped gangways. And if they can’t do this with “minimal assistance” they won’t be allowed to cruise. Continue reading

Detroit Airport Under Fire by Disability Advocates

Like many wheelchair-users, Paul Palmer uses public transportation to get to and from the airport. And for a long time that worked out just fine for him at the Detroit Metropolitan Wayne County Airport. That is until the airport moved their bus loading/unloading zone from the terminal, to the far end of the half-mile-long Ground Transportation Center located across the street. Continue reading